Roaming in Turkey

Once registered on the Vodafone Turkey network you will be able to make & receive calls and send & receive text messages. Don't forget the international dialing code "00" or "+" followed by the code of the country you're calling or texting to. For example; to call or text to a German number, enter: +49 X XXXXXXX XX XX or 00 49 XX XXXX XX XX To call or text to a Turkish number, enter: 0090 XXX XXX X XXX or +90 XXX XXX X XXX

You can also stay connected to internet over EDGE/HSPA(3G+) or 4.5G during your stay. Connecting internet over EDGE/HSPA(3G+)/4.5G will provide you an improved experience with higher speed. For EDGE/HSPA(3G+)/4.5G connection, check whether your home operator has a GPRS/4.5G roaming agreement with Vodafone Turkey.

For any question, you can dial 542 or (+90 542) 542 00 00 to reach the Vodafone Call Center 24 hours / 7 days.

Vodafone always emplace subscribers to the center of its activities and offers the worlds best, most dependable, and the newest technologies for customer use firstly. According to the customer feedbacks, Vodafone manages based on the following main principles for handling the world standarts on a higher level in Turkey

• Unconditional customer satisfaction is the main principle of our customer service policy and all customer satisfaction studies realize within the scope of this policy
• According to the privacy of personel information policy, we share this information only with the customer
• We handle all customer complaints without any distinction. - We create various of feedback channels and we share these channels with our customers for giving feedback. - During the solution process in every feedback , we care open communication, pre-informs the process and respond at the target time. - We take our clients' negative experiences as a lesson to ourselves and we take all complaints seriously.
•  We regularly review feedback channels and take actions that are relevant to our development areas - We develop our processes with the suggestions of our customers and employees the framework of our legal regulations and financial resources
• Our vision is to become the leader of the digital conversion in Turkey, we will strive to improve our customers about our products and services and improve the user experience. We aim to proactively prevent dissatisfaction that may arise. - Our company is committed to investing human resources and technology to provide customer satisfaction

You are reckoned roaming when you use your mobile phone during your travels outside the country where you reside. As long as you spend more time at home than abroad, but occasionally utilize your mobile phone abroad as well, you are considered roaming. As a result, you will be charged domestic rates for calls, texts, and data usage in the EU. This is referred to as “fair use of roaming services.” When you pass an EU border, your cell operator should send you a text message advising you that you are roaming and reminding you of its fair use policy. So, for instance, if you are roaming in Turkey, you will be priced accordingly.

Data roaming meaning is when your phone disconnects your service's connection and connects to another carrier. Data roaming allows you to make calls, send messages, and access wireless Internet even when you are outside the borders of your service. The disadvantage of data roaming however is that roaming data normally incur additional charges to your account.

So, what does data roaming mean? Assume you are planning a vacation to Istanbul. As soon as you get off the plane, you have signal bars to phone a cab driver to pick you up from Sabiha Gökçen Airport. This is due to your wireless carrier's arrangement with a network in Turkey to offer you roaming service. If you have roaming enabled, all of this will occur automatically. This means you are data roaming in Turkey.

You will be able to make and receive calls as well as send and receive text messages after you have enrolled on the Vodafone Turkey network. You just need to remember to include the international dialing code “00” or “+” followed by the country code you would like to call or send a message to. For instance, if you want to text or call a Turkish number, you should enter 0090 or +90 first. International data roaming, especially outside the EU, could be costly. So many people do not prefer data roaming outside the EU. You should probably check the cost of roaming outside the EU with your provider before traveling to prevent racking up large costs.

If your mobile phone and/or mobile Wi-Fi hotspot can operate on the 900 Mhz, 1800 Mhz, and/or 2G, 3G/EDGE 2100 Mhz frequency band(s) (as in Europe), and your home phone carrier has authorized it for usage in other countries, you must be allowed to use it in Turkey via international roaming. Foreign visitors may bring one personal mobile phone into Turkey and enjoy the use of mobile roaming in Turkey for approximately 120 days through international roaming or using a Turkish SIM card without paying customs duty or registering it. After 120 days, you need to register your phone and pay the registration charge, otherwise, it will be disconnected from the Turkish operators.

If you have never activated the international roaming service before and want to experience a smooth international roaming service throughout all 169 countries, you could purchase an international roaming package. However, if you do not need the authority to use data roaming in all countries but certain ones, there are different roaming packages for you to use internationally. Your phone must be reset before your request can be completed. When the activation procedure begins after you purchase the international roaming package, your mobile phone will not continue to receive signals. For your international roaming settings to be activated, your phone must be rebooted.

International Roaming service will typically be automatically activated upon your plan registration, though it depends on your operator. Once you are outside the circle of your server, you will get an SMS confirmation once your international roaming usage is activated. International Roaming service is pre-activated for GSM roaming users. All you need to do is make sure your account is active with enough credit balance to benefit from the roaming services! If your operator does not provide you with roaming services already, you could contact them and purchase roaming packages without canceling your membership.

Roaming fees may apply when going abroad. However, roaming might be necessary sometimes as well. For instance, you are at the airport and need to call a taxi or an Uber to get to your hotel. You will need an internet connection to use these services. This is where roaming comes to help you out. This article will teach you how to enable and disable roaming as needed. You could also check the problems in your internet connection through these steps:

• Launch the Settings app.
• Select “Connections.”
• Select “Mobile networks.”

Swipe the button to the left to enable and to the right to disable cellular data roaming.